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Store Policy

crested geckos

Gecko Nerd is focused on producing quality animals, raising them with optimal care, and finding the perfect home for each one.

-All sales are final. We have a zero-return policy. Although, we do have a live arrival guarantee that applies only to the state of the animal(s) when they arrive at the destination.

- If your animal is dead on arrival, please contact us immediately with a photo of the deceased. We will offer you a store credit or an animal of similar value. 

- Animals need to be picked up from the Fedex location by 12pm. Failure to do this will void our live arrival guarantee. 

- Health guarantee is 7 days from the day of arrival. If you have any concerns with your animal within the first 7 days, please contact us by email with photos/ videos.
- Payment is due in full at the time of purchase unless other arrangements have been made prior to purchase.
- Payment plans are available on select animals. Please contact via contact submission form to inquire about any holds or payment plans. 
- Any DEPOSIT(S) made toward the total purchase price of the animal(s) are NONREFUNDABLE.

-NO discounts apply to payment plans. 
- By making this purchase, buyer confirms they are at least 18 years of age and authorized to make this transaction.

- All animals are guaranteed to be healthy and in perfect shape unless specifically listed as otherwise.

- Sexes are not guaranteed unless stated. "Probable" and "possible" sexes are not guaranteed but determined by our best educated guess. 

- By making this purchase you agree that you have done research on the correct husbandry and care for the animal being purchased. If you have any questions about the care or husbandry of the animal you are buying, please ask! It is up to you to be a responsible owner.  

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